Return and Refund Policy

COACHING, HYPNOTHERAPY AND CONSULTING CHANGES AND CANCELLATIONS

Coaching/Hypnotherapy sessions must be changed or cancelled 24 hours before your scheduled time, unless it is an emergency. In this case, please e-mail me directly at admin@RAPHARescueRanch.org , or you may call or send a text to 818-473-9454 to let me know of your cancellation.  A great deal of energy, time, thought, and heart goes into preparing for and being present on our sessions together.  If you’re late for your appointment, without advance notice, you lose that time. If you don’t show, you’ll still be charged in full. In turn, your coach/hypnotherapist will give you the same courtesy, should they need to cancel a session with less than 24 hours’ notice (by providing the following session at no charge). 

REFUND & RETURN POLICY

We do not offer refunds for services that have already been delivered because once we spend our time with you, we can’t get it back. We cannot guarantee results in a coaching/hypnotherapy or consulting relationship because results depend on your openness to being coached and your willingness to do the work. We do offer a Complimentary Intake Session to determine if we are a good fit. 

Upon providing deposit or full program payment you are authorizing RAPHA Rescue Ranch & Wellness Retreat to process your payment. Upon mutual agreement and approval of services, you are responsible for full payment of fees for the program in advance of our 1st session. No refunds will be issued AFTER your Complimentary Intake. If on a payment plan all installments must be paid on a timely basis. 

TERMINATING COACHING/HYPNOTHERAPY RELATIONSHIP

If at any time you or your coach/hypnotherapist is not satisfied with the coaching arrangement, either party may terminate the arrangement. This must be done in writing and at least 24 hours prior to the next scheduled session. Mutual agreement of termination of the relationship is the only way any refund will be considered.

DISCLAIMERS 

The Client understands that the role of the Life & Wellness Coach/Hypnotherapist is not to prescribe or assess micro- and macronutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide who has been trained in holistic wellness coaching to help clients reach their own health and wellness goals by helping clients devise and implement positive, sustainable lifestyle changes. 

The Client understands that the Coach/Hypnotherapist  is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Coach/Hypnotherapist is not meant to take the place of advice by these professionals. If the Client is under the care of a health care professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor.